General Information and Conditions

Weekly Saturday-to-Saturday stays only. 

Check-In: it’s possible to enter the Residence after 16:00, in order for our staff to adequately clean and prepare your apartment for you.

Check-Out: until 10:00.

LOW SEASON: from our opening day to June 12 and from September 4 to the end of the month, it’s possible to arrange arrival and departure on days other than Saturday and to agree with the Direction Check-In and Check-Out as per customer preference.

Descriptions and online photos of apartments are for illustrative purposes only and are not legally binding; location, size and disposition of rooms may slightly vary within any given typology of apartment.

Confirming a reservation:  only reservations followed by an earnest money deposit equal to 15% of the total amount (starting from a minimum of € 150,00) will be guaranteed. The deposit must be carried out by bank transfer (all needed information will be communicated by e-mail).

Cancelling a reservation: in case of cancellation up to 30 days before the arrival date, the deposit will be considered valid until the next year. If cancellation occurs less than 30 days before arrival, the deposit will be withheld.

Payment procedure: the full fee must be payed upon arrival, when the keys are handed over. The € 150,00 deposit will be withheld temporarily to ensure the correct use of the apartment and facilities, and shall be given back at the moment of departure upon inspection. We accept cash, credit cards and debit cards.

Pets: we are sorry but due to our management rules, we cannot accept animals in the hotel.

City Tax: As of October 1st 2013 the city of Cattolica imposes City Tax for tourists. All revenue generated will be used to finance interventions regarding tourism and maintenance, restructuring of historical sites, use and enhancement of cultural and environmental heritage within the Municipality territory. Managers of facilities have to ensure the collection of the tax and the subsequent payments to the Municipality. Starting from January 1st 2020, for "Residence-Hotels 3 stars" the tax is equal to € 1,40 per person per night, for a maximum of 7 consecutive nights. Children under the age of 14 are exempt from the city tax. The tourist tax must be paid in cash on departure (a receipt is issued).